Start Date: 5/18/2022 11:30 AM EDT End Date: 5/18/2022 1:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council for Home Care and Hospice Contact:   Top Survey Deficiencies in Hospice and How to Avoid This session will cover the top 5 survey deficiencies and how to avoid them. This session will outline those top deficiencies and review the documentation that is REQUIRED in the chart to avoid the deficiency. Best practice for your agency charts, processes, etc. will be detailed so that agencies realize how the surveyor is going to review the elements related to the Conditions of Participation.  Key elements that surveyors find deficient in agency records will be outlined and reviewed. Presenter: Melinda Gaboury, is co-founder and Chief Executive Officer of Healthcare Provider Solutions, Inc., an organization out of Nashville, TN that provides financial, reimbursement, clinical and operation services to the home health and hospice industries.  With more than 27 years of experience in Medicare Home Health, she is a presenter at both the state and national levels, and is interviewed frequently for national home health publications.  Ms. Gaboury is also the author of "Home Health Guide to OASIS D: A Reference for Field Staff."  Ms. Gaboury has no conflict of interest in regard to this program.

Start Date: 5/19/2022 9:00 AM EDT End Date: 5/19/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:     Program Overview: The purpose of this introductory program is to give attendees an up-to-date overview of the operations of a Medicare certified home health agency.  The participants will gain knowledge of the Conditions of Participation (CoPs), Medicare Manuals (defines PPS billing requirements, plan of care completion, and skilled, intermittent, homebound, reasonable and necessary care), an overview of survey preparation and process, and the role of clinicians in driving financial results.  Individuals will gain an understanding of the role of OASIS and adverse events in agency operations.  The Ohio Home Care Program (Medicaid) and PASSPORT will also be discussed.  This program offers continuing education credits to RNs, LPNs This program will address:

• Informational links and resources of federal and state governments.
• CoPs and the requirements for survey.
• OASIS, OBQI/OBQM reports used by an agency.
• Fundamentals of HIPPA (Code Sets, Privacy, Security)
• Guidelines for home health eligibility - skilled care/homebound

Presenter Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the Regulatory Director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 22 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.

Start Date: 5/26/2022 9:00 AM EDT End Date: 5/26/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:     Program Description: This program has been developed to assist experienced home health managers to enhance the operational performance of their home health agency.  Our introductory Home Care 101 course provides the basics of home care operations.  Home Care 201 is the next level.  Improving clinical performance and financial management in a Medicare skilled home health agency is the focus of Home Care 201.  Essential to improving agency operations is identifying clinical issues that impact performance.  This program will provide strategies to refine and improve billing performance as well as explain the important relationship between clinical and financial areas of the agency.  This focus is important as the future viability of home care operations will be determined by the agency’s ability to remain current with changing regulations, the ongoing focus on patient outcomes, declining reimbursement, and closer scrutiny by auditors that can lead to denials.  Attendees are strongly encouraged to bring to the program a written description of at least one problem that they need to resolve within their agency; the goal is to best serve the individual's purpose for attending the class. Program Objectives:

• Recognize clinical issues impacting performance management
• Discuss how to manage the relationship between clinical and financial areas of the agency to optimize performance in each area
• Identify the challenges and strategies to improve billing performance and reimbursement issues
• Describe how to enhance financial performance through sound financial decisions in order to ensure the future of the agency
• Identify useful data management techniques through the use of dashboards and benchmarking
• Discuss current audit activities and strategies to minimize denials
• Discuss additional current issues impacting home health agency operations

Who Should Attend:  This virtual workshop is best suited to individuals who have a minimum of 1 year experience in home health management and operation of an established Medicare certified agency. Presenter Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the Regulatory Director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 22 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.