Program Overview: The number of CMS hospice survey deficiencies are on the rise. Those hospices surveyed by the state survey agency as well as those surveyed by an accrediting organization will benefit from a review of the top five deficiencies and deeper look into the processes and procedures that support compliance with the most frequently cited tags.  The most frequently cited deficiencies have been similar to years past.  Why aren’t hospices able to master these requirements?  This webinar will explain the most common types of situations that result in these deficiencies how to avoid common pitfalls that result in a noncompliance citation. HIGHLIGHTS

• List the top 5 CMS hospice survey deficiencies
• Explain the common pitfalls and situations that cause a finding of non-compliance
• Discuss the practices that are at the root of the problem
• Provide suggestions for practice and process improvement

Presenter: Melinda Gaboury

This webinar will help you understand and develop best practices around hiring and managing Home Health Aids in your agency. Presenter: Beth Foster, RN, BA, CPHQ, CEHCH is Director of Regulatory Affairs for the Ohio Council for Home Care and Hospice.  Her home care career began in 1989 as a visiting nurse, progressing into other positions including aide/intake coordinator, hospital system liaison, clinical care manager and director.  Previously she served as an Ohio Dept. of Health Surveyor for all provider types including Home Care & Hospice. Registration Fee: OCHCH Members - $40 per agency Non-Members - $85

HOSPICE BILLING SERIES TOPICS

• Part 1 – Eligibility Requirements & Notice of Election
• Part 2 – Details of Medicare Claims Processing
• Part 3 – Face-to-Face, Hospice Cap, HIS & Top 5 Denial Reasons

Hospice billing staff are extremely valuable in the assurance that you are maximizing reimbursement in the most timely manner.  Medicare billing regulations can be overwhelming and clarifications are continuous.  Hospice Reimbursement is driven by excellent care and documentation and a billing staff that can bring it home. This three-part series will establish and/or cement the foundation for hospice staff that need to have a full understanding of Medicare regulations. Medicare eligibility verifications, field-by-field detail on Notice of Election and claim forms, and changes to the billing requirements will be covered. This series will review regulations for billing all hospice services, face-to-face encounters, and home health providing care while a patient is on service with hospice. Hospice information including the aggregate cap self-report, palliative care billing basics, and the latest on HIS updates and transmission requirements will be emphasized. If you are part of hospice revenue-cycle team, this webinar series is a must!