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  • This a Virtual Workshop Overview: During this workshop, to refresh the student with material aligning with the test plan in preparation for taking the Certified Hospice & Palliative Nursing Assistant (CHPNA) certification examination given by the Hospice & Palliative Credentialing Center (HPCC). Program Objectives:

    1. Overview of Hospice and Palliative Care Nursing Assistant Practice
    2. Review Nursing Assistant role in pain and symptom management
    3. Discuss ethical issues in Hospice and Palliative care
    4. Discuss the importance of communication with patients, families and care providers
    5. Review cultural considerations
    6. Discuss spiritual care, loss and bereavement in hospice care
    7. Review care at the end of life
    8. Discuss Nursing Assistant personal and professional development
    Presenter: Kathy Royer - OCHCH

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  • Start Date: 11/2/2021 9:00 AM EDT End Date: 11/2/2021 5:00 PM EDT Venue Name: Virtual Event Organization Name: Ohio Council For Home Care and Hospice Contact:
    Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
     
    This will be a Virtual Workshop
    Program Description: This program has been developed to assist experienced home health managers to enhance the operational performance of their home health agency.  Our introductory Home Care 101 course provides the basics of home care operations.  Home Care 201 is the next level.  Improving clinical performance and financial management in a Medicare skilled home health agency is the focus of Home Care 201.  Essential to improving agency operations is identifying clinical issues that impact performance.  This program will provide strategies to refine and improve billing performance as well as explain the important relationship between clinical and financial areas of the agency.  This focus is important as the future viability of home care operations will be determined by the agency’s ability to remain current with changing regulations, the ongoing focus on patient outcomes, declining reimbursement, and closer scrutiny by auditors that can lead to denials.  Attendees are strongly encouraged to bring to the program a written description of at least one problem that they need to resolve within their agency; the goal is to best serve the individual's purpose for attending the class. Program Objectives:
    • Recognize clinical issues impacting performance management
    • Discuss how to manage the relationship between clinical and financial areas of the agency to optimize performance in each area
    • Identify the challenges and strategies to improve billing performance and reimbursement issues
    • Describe how to enhance financial performance through sound financial decisions in order to ensure the future of the agency
    • Identify useful data management techniques through the use of dashboards and benchmarking
    • Discuss current audit activities and strategies to minimize denials
    • Discuss additional current issues impacting home health agency operations
    Who Should Attend:  This virtual workshop is best suited to individuals who have a minimum of 1 year experience in home health management and operation of an established Medicare certified agency. Presenter Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the Regulatory Director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 22 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent. Registration Fee: o OCHCH Member - $149                                          o Non-Member - $249 (Per Person)                                                                      (Per Person) Try the new Unlimited Attendee Pass! One price for unlimited staff to attend this course. Great for multiple new staff members! o OCHCH Member - $249                                           o Non-Member - $349 Printable Registration Flyer - CLICK HERE!!
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  • Start Date: 11/2/2021 9:00 AM EDT End Date: 11/2/2021 3:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council for Home Care and Hospice Contact:

    Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
      This is a virtual workshop OASIS - Focus on Value-Based Purchasing Thirty-five percent of your total performance score comes from parts of the OASIS. Not just PDGM items, and not just STAR items, but other items that agencies may not be paying attention to appropriately.  These items will be discussed in terms of PDGM and VBP in this one-day course specifically geared to preparing for VBP proposed for implementation January 1, 2022. 1. Identify the purpose of value-based purchasing. 2. Explain how OASIS responses are calculated into your total performance score. 3. Identify guidance for responding to OASIS responses. Presenter - Lisa Selman-Holman Registration Fee OCHCH Members - $179 Non-Members - $279

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  • THIS IS A VIRTUAL EDUCATION EVENT Program Description:  OCHCH is excited to introduce this new workshop, designed for hospice professionals that are stepping into a management role.  This program provides hospice-specific information that helps leaders and managers develop the skills they need to meet the challenges and changes they face in managing successful hospice programs, systems and caregivers.  Our introductory Hospice 101 course provides the basics of hospice care operations.  Hospice 201 is the next level.  This workshop offers suggestions for identifying the clinical issues that impact financial performance, and offers guidance on managing the relationship between the quality, clinical and the financial areas of the agency.  We’ll also provide strategies to refine and improve billing performance, reduce denials, improve profitability, and increase quality outcomes. Program Objectives:

    • Describe the role of hospice care in population care management.
    • Identify current state/ federal legislation and regulations affecting hospice care programs.
    • Describe methods to enhance the financial performance of a hospice program.
    • Describe how to manage staff performance to enhance agency reputation.
    • Identify the challenges and strategies to improve billing performance and reimbursement issues.
    • Identify opportunities and challenges posed by new quality reporting requirements for hospice programs.
    • Discuss current issues impacting the provision of hospice care in a long term care facility.
    • Identify useful operations management techniques through the use of dashboards and benchmarking.
    Presenter: Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the hospice regulatory director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 23 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.

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