Start Date: 5/19/2022 9:00 AM EDT End Date: 5/19/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:     Program Overview: The purpose of this introductory program is to give attendees an up-to-date overview of the operations of a Medicare certified home health agency.  The participants will gain knowledge of the Conditions of Participation (CoPs), Medicare Manuals (defines PPS billing requirements, plan of care completion, and skilled, intermittent, homebound, reasonable and necessary care), an overview of survey preparation and process, and the role of clinicians in driving financial results.  Individuals will gain an understanding of the role of OASIS and adverse events in agency operations.  The Ohio Home Care Program (Medicaid) and PASSPORT will also be discussed.  This program offers continuing education credits to RNs, LPNs This program will address:

• Informational links and resources of federal and state governments.
• CoPs and the requirements for survey.
• OASIS, OBQI/OBQM reports used by an agency.
• Fundamentals of HIPPA (Code Sets, Privacy, Security)
• Guidelines for home health eligibility - skilled care/homebound

Presenter Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the Regulatory Director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 22 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.

Start Date: 5/26/2022 9:00 AM EDT End Date: 5/26/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:     Program Description: This program has been developed to assist experienced home health managers to enhance the operational performance of their home health agency.  Our introductory Home Care 101 course provides the basics of home care operations.  Home Care 201 is the next level.  Improving clinical performance and financial management in a Medicare skilled home health agency is the focus of Home Care 201.  Essential to improving agency operations is identifying clinical issues that impact performance.  This program will provide strategies to refine and improve billing performance as well as explain the important relationship between clinical and financial areas of the agency.  This focus is important as the future viability of home care operations will be determined by the agency’s ability to remain current with changing regulations, the ongoing focus on patient outcomes, declining reimbursement, and closer scrutiny by auditors that can lead to denials.  Attendees are strongly encouraged to bring to the program a written description of at least one problem that they need to resolve within their agency; the goal is to best serve the individual's purpose for attending the class. Program Objectives:

• Recognize clinical issues impacting performance management
• Discuss how to manage the relationship between clinical and financial areas of the agency to optimize performance in each area
• Identify the challenges and strategies to improve billing performance and reimbursement issues
• Describe how to enhance financial performance through sound financial decisions in order to ensure the future of the agency
• Identify useful data management techniques through the use of dashboards and benchmarking
• Discuss current audit activities and strategies to minimize denials
• Discuss additional current issues impacting home health agency operations

Who Should Attend:  This virtual workshop is best suited to individuals who have a minimum of 1 year experience in home health management and operation of an established Medicare certified agency. Presenter Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the Regulatory Director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 22 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.

Start Date: 6/15/2022 9:00 AM EDT End Date: 6/16/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:   THIS WILL BE A VIRTUAL EDUCATION EVENT Description: The purpose of this virtual workshop is to give attendees an up-to-date overview of the operations of a Medicare/Medicaid certified hospice.  The participants will gain knowledge of the Conditions of Participation (CoP), describe Medicare certification and licensure, define hospice core services, levels of care, plans of care, notice of election, revocation, discharge and transfer.  A brief overview of the billing process for Medicare and Medicaid and the basic elements of cost reporting will also be provided. Who Should Attend: This program is developed for newly certified hospice staff including administration and clinical; new staff of an existing hospice; social workers, and private duty hospice administrators considering becoming Medicare certified. This virtual workshop will address:

• Coverage and services available under the Hospice Medicare Benefit
• Conditions of Participation specific to the Hospice Medicare Benefit
• Coordination of care requirements for the hospice patient in a nursing facility
• Medicare’s billing and reimbursement processes for hospice care
• Hospice program differences between Medicare and Ohio Medicaid
• Strategies for managing hospice patients under a PASSPORT/Waiver service plan
• Operational processes important to hospice care and program management
• Available resources related to hospice care delivery and program management

Presenter: Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the hospice regulatory director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 23 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.

Start Date: 8/30/2022 9:00 AM EDT End Date: 8/30/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:   This will be a virtual workshop Program Overview: Knowing and understanding Hospice Quality Reporting is vital for positive Hospice patient outcomes as well as avoidance of potential negative financial impact.  During the workshop we will discuss the evolution of Hospice Quality reporting, current and future Hospice Quality Reporting requirements, ways to make your Hospice Quality program more robust and ways to get buy-in from front line staff as well as leadership in the organization. Who Should Attend: This workshop is designed for anyone who participates in the Hospice quality program which includes staff who are new to Quality, seasoned Quality staff, Quality Team members and Leadership. This workshop will address:

• Review the evolvement of Hospice Quality from voluntary to mandatory reporting
• Review the Hospice Quality Reporting requirements
• Discuss future trends and challenges of Hospice Quality Reporting
• Discuss agency-wide (from front-line staff to leader) ownership of the Quality Program

Presenter: Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the hospice regulatory director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 23 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent

Start Date: 9/8/2022 9:00 AM EDT End Date: 9/8/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:     Program Overview: The purpose of this introductory program is to give attendees an up-to-date overview of the operations of a Medicare certified home health agency.  The participants will gain knowledge of the Conditions of Participation (CoPs), Medicare Manuals (defines PPS billing requirements, plan of care completion, and skilled, intermittent, homebound, reasonable and necessary care), an overview of survey preparation and process, and the role of clinicians in driving financial results.  Individuals will gain an understanding of the role of OASIS and adverse events in agency operations.  The Ohio Home Care Program (Medicaid) and PASSPORT will also be discussed.  This program offers continuing education credits to RNs, LPNs This program will address:

• Informational links and resources of federal and state governments.
• CoPs and the requirements for survey.
• OASIS, OBQI/OBQM reports used by an agency.
• Fundamentals of HIPPA (Code Sets, Privacy, Security)
• Guidelines for home health eligibility - skilled care/homebound

Presenter Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the Regulatory Director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 22 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.

Start Date: 10/20/2022 9:00 AM EDT End Date: 10/20/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:     Program Description: This program has been developed to assist experienced home health managers to enhance the operational performance of their home health agency.  Our introductory Home Care 101 course provides the basics of home care operations.  Home Care 201 is the next level.  Improving clinical performance and financial management in a Medicare skilled home health agency is the focus of Home Care 201.  Essential to improving agency operations is identifying clinical issues that impact performance.  This program will provide strategies to refine and improve billing performance as well as explain the important relationship between clinical and financial areas of the agency.  This focus is important as the future viability of home care operations will be determined by the agency’s ability to remain current with changing regulations, the ongoing focus on patient outcomes, declining reimbursement, and closer scrutiny by auditors that can lead to denials.  Attendees are strongly encouraged to bring to the program a written description of at least one problem that they need to resolve within their agency; the goal is to best serve the individual's purpose for attending the class. Program Objectives:

• Recognize clinical issues impacting performance management
• Discuss how to manage the relationship between clinical and financial areas of the agency to optimize performance in each area
• Identify the challenges and strategies to improve billing performance and reimbursement issues
• Describe how to enhance financial performance through sound financial decisions in order to ensure the future of the agency
• Identify useful data management techniques through the use of dashboards and benchmarking
• Discuss current audit activities and strategies to minimize denials
• Discuss additional current issues impacting home health agency operations

Who Should Attend:  This virtual workshop is best suited to individuals who have a minimum of 1 year experience in home health management and operation of an established Medicare certified agency. Presenter Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the Regulatory Director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 22 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.

Start Date: 10/27/2022 9:00 AM EDT End Date: 10/27/2022 5:00 PM EDT Venue Name: Ohio Council for Home Care and Hospice   Organization Name: Ohio Council for Home Care and Hospice Contact:   Join us for an all day in-person workshop focused only on Hospice! More details will be made avaliable in the coming days but mark your calendar for this event!

Start Date: 11/1/2022 9:00 AM EDT End Date: 11/1/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:   This a Virtual Workshop Overview: During this workshop, to refresh the student with material aligning with the test plan in preparation for taking the Certified Hospice & Palliative Nursing Assistant (CHPNA) certification examination given by the Hospice & Palliative Credentialing Center (HPCC). Program Objectives:

1. Overview of Hospice and Palliative Care Nursing Assistant Practice
2. Review Nursing Assistant role in pain and symptom management
3. Discuss ethical issues in Hospice and Palliative care
4. Discuss the importance of communication with patients, families and care providers
5. Review cultural considerations
6. Discuss spiritual care, loss and bereavement in hospice care
7. Review care at the end of life
8. Discuss Nursing Assistant personal and professional development

Presenter: Kathy Royer - OCHCH

Start Date: 11/17/2022 9:00 AM EST End Date: 11/17/2022 5:00 PM EST Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:   THIS WILL BE A VIRTUAL EDUCATION EVENT Description: The purpose of this virtual workshop is to give attendees an up-to-date overview of the operations of a Medicare/Medicaid certified hospice.  The participants will gain knowledge of the Conditions of Participation (CoP), describe Medicare certification and licensure, define hospice core services, levels of care, plans of care, notice of election, revocation, discharge and transfer.  A brief overview of the billing process for Medicare and Medicaid and the basic elements of cost reporting will also be provided. Who Should Attend: This program is developed for newly certified hospice staff including administration and clinical; new staff of an existing hospice; social workers, and private duty hospice administrators considering becoming Medicare certified. This virtual workshop will address:

• Coverage and services available under the Hospice Medicare Benefit
• Conditions of Participation specific to the Hospice Medicare Benefit
• Coordination of care requirements for the hospice patient in a nursing facility
• Medicare’s billing and reimbursement processes for hospice care
• Hospice program differences between Medicare and Ohio Medicaid
• Strategies for managing hospice patients under a PASSPORT/Waiver service plan
• Operational processes important to hospice care and program management
• Available resources related to hospice care delivery and program management

Presenter: Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the hospice regulatory director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 23 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.