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Join us for a FREE webinar with MedArbor Diagnostics as they walk your through how MedArbor Diagnostics can help you meet at your COVID-19 testing needs.
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Description: The purpose of this virtual workshop is to give attendees an up-to-date overview of the operations of a Medicare/Medicaid certified hospice.  The participants will gain knowledge of the Conditions of Participation (CoP), describe Medicare certification and licensure, define hospice core services, levels of care, plans of care, notice of election, revocation, discharge and transfer.  A brief overview of the billing process for Medicare and Medicaid and the basic elements of cost reporting will also be provided. Who Should Attend: This program is developed for newly certified hospice staff including administration and clinical; new staff of an existing hospice; social workers, and private duty hospice administrators considering becoming Medicare certified. This virtual workshop will address:
  • Coverage and services available under the Hospice Medicare Benefit
  • Conditions of Participation specific to the Hospice Medicare Benefit
  • Coordination of care requirements for the hospice patient in a nursing facility
  • Medicare’s billing and reimbursement processes for hospice care
  • Hospice program differences between Medicare and Ohio Medicaid
  • Strategies for managing hospice patients under a PASSPORT/Waiver service plan
  • Operational processes important to hospice care and program management
  • Available resources related to hospice care delivery and program management
Presenter: Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the hospice regulatory director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 23 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent
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Start Date: 2/10/2022 11:30 AM EST End Date: 2/10/2022 1:00 PM EST Venue Name: Virtual Event   Organization Name: Ohio Council for Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  Home Health Revenue Cycle 2022 & Beyond 2022 has already brought about some significant concerns with the Notice of Admission and its proper processing. This session will take you through where we are today with the NOA and what agencies need to do to ensure they are timely. In addition, this session will look at the entire process of the Home Health Revenue Cycle from Intake through the Collections of the payment. You need your revenue cycle team members involved.  All of them, not just the billers Presenter:  Melinda Gaboury, is co-founder and Chief Executive Officer of Healthcare Provider Solutions, Inc., an organization out of Nashville, TN that provides financial, reimbursement, clinical and operation services to the home health and hospice industries.  With more than 27 years of experience in Medicare Home Health, she is a presenter at both the state and national levels, and is interviewed frequently for national home health publications.  Ms. Gaboury is also the author of "Home Health Guide to OASIS D: A Reference for Field Staff."  Ms. Gaboury has no conflict of interest in regard to this program.
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THIS IS A VIRTUAL EDUCATION EVENT Program Description:  OCHCH is excited to introduce this new workshop, designed for hospice professionals that are stepping into a management role.  This program provides hospice-specific information that helps leaders and managers develop the skills they need to meet the challenges and changes they face in managing successful hospice programs, systems and caregivers.  Our introductory Hospice 101 course provides the basics of hospice care operations.  Hospice 201 is the next level.  This workshop offers suggestions for identifying the clinical issues that impact financial performance, and offers guidance on managing the relationship between the quality, clinical and the financial areas of the agency.  We’ll also provide strategies to refine and improve billing performance, reduce denials, improve profitability, and increase quality outcomes. Program Objectives:
  • Describe the role of hospice care in population care management.
  • Identify current state/ federal legislation and regulations affecting hospice care programs.
  • Describe methods to enhance the financial performance of a hospice program.
  • Describe how to manage staff performance to enhance agency reputation.
  • Identify the challenges and strategies to improve billing performance and reimbursement issues.
  • Identify opportunities and challenges posed by new quality reporting requirements for hospice programs.
  • Discuss current issues impacting the provision of hospice care in a long term care facility.
  • Identify useful operations management techniques through the use of dashboards and benchmarking.
Presenter: Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the hospice regulatory director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 23 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent
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OASIS E PREP SERIES: BUILDING BLOCKS FOR SUCCESS - SESSION 1

Start Date: 2/17/2022 11:30 AM EST End Date: 2/17/2022 1:00 PM EST Venue Name: Virtual Event Organization Name: Ohio Council for Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
OASIS E Preparation Webinar Series Series Title -  OASIS E Prep: Building Blocks for Success Target Audience - RN, PT, OT, SLP, Quality / Reviewer Staff 2022 is shaping up to be quite a year for home health agencies as Home Health Value Based Purchasing and OASIS E will require preparation that will consume already limited resources. Changes to OASIS have always increased stress for all organizational levels. Waiting until the end of the year to educate staff collides with the holiday season - a time that is very busy for agencies under normal circumstances. It is important to keep perspective. Not every item in OASIS E is “new” as many of the current items remain in the updated tool. That being said, items related to the functional assessment have been a source of frustration for both clinicians and reviewers as they are a consistent area where corrections are needed. Effectively preparing for OASIS E must include a focus on dealing with issues related to the “old” items in a way that reduces errors in 2022. This increases the ability of the organization to address the “new” items as implementation draws closer and minimize errors and corrections in 2023. This series of 4 webinars will provide agencies with the tools needed to prepare for OASIS E:
  • Session 1 - OASIS E Prep: Assessment of Function: M and GG
    • Objectives:
      • Define “safety” in the context of the OASIS items related to functional ability.
      • Discuss strategies for improving the accuracy of OASIS data collection with respect to functional ability.
      • Connect assessment of function using the M and GG OASIS items.
Presenter: Cindy Krafft PT, MS, HCS-O Cindy Krafft PT, MS, HCS-O is an owner of Kornetti & Krafft Health Care Solutions based in Florida. She brings more than 25 years of home health expertise that ranges from direct patient care to operational / management issues as well as a passion for understanding regulations. For the past 15 years, Cindy has been a nationally recognized educator in the areas of documentation, regulation, therapy utilization and OASIS. She has and currently serves on multiple Technical Expert Panels with CMS Contractors working on clinical and payment reforms and bundled payment care initiatives.
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Start Date: 2/22/2022 8:00 AM EST End Date: 2/24/2022 5:00 PM EST Venue Name: Virtual Event   Organization Name: Ohio Council for Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  Welcome to the LIVE instruction portion of the OCHCH HHA Training Program. Before registering a member of your staff for this program, they must have first completed the list of RCTC courses below and passed the quizes at the end of each course. Please use this link to see the list of RCTC courses that must be complete before taking the 16 hours of live instruction. RCTC Courses - Click Here
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This will be a Virtual Workshop
Program Overview: The purpose of this introductory program is to give attendees an up-to-date overview of the operations of a Medicare certified home health agency.  The participants will gain knowledge of the Conditions of Participation (CoPs), Medicare Manuals (defines PPS billing requirements, plan of care completion, and skilled, intermittent, homebound, reasonable and necessary care), an overview of survey preparation and process, and the role of clinicians in driving financial results.  Individuals will gain an understanding of the role of OASIS and adverse events in agency operations.  The Ohio Home Care Program (Medicaid) and PASSPORT will also be discussed.  This program offers continuing education credits to RNs, LPNs This program will address:
  • Informational links and resources of federal and state governments.
  • CoPs and the requirements for survey.
  • OASIS, OBQI/OBQM reports used by an agency.
  • Fundamentals of HIPPA (Code Sets, Privacy, Security)
  • Guidelines for home health eligibility - skilled care/homebound
Presenter Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the Regulatory Director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 22 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.

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Start Date: 3/9/2022 11:30 AM EST End Date: 3/9/2022 1:00 PM EST Venue Name: Virtual Event   Organization Name: Ohio Council for Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  Home Health Value Based Purchasing Home Health Value Based Purchasing is set to begin a Nationwide in 2023.  Outline the 5-year HHVBP program and impact on 9 participating states, Detail the changes to the HHVBP in the last 2 years, Analyze how the HHVBP model affected outcomes for everyone. This session will review the structure to the HHVBP that ended in 2020 and review results from the states that participated in the demo. The session will also review the calculation methodology for the nationwide rollout of VBP and what agencies should be doing to prepare for 2023 implementation. Presenter: Melinda Gaboury, is co-founder and Chief Executive Officer of Healthcare Provider Solutions, Inc., an organization out of Nashville, TN that provides financial, reimbursement, clinical and operation services to the home health and hospice industries.  With more than 27 years of experience in Medicare Home Health, she is a presenter at both the state and national levels, and is interviewed frequently for national home health publications.  Ms. Gaboury is also the author of "Home Health Guide to OASIS D: A Reference for Field Staff."  Ms. Gaboury has no conflict of interest in regard to this program.
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This will be a Virtual Event due to Palmetto GBA Travel Restirctions
Additional information is being provided by Palmetto GBA in the coming weeks.Home Health/RCD (March 15th) and Hospice (March 16th).  As a reminder, sessions will be broken down into Part I and II; 90-minutes each.
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Program Description This program has been developed to assist experienced home health managers to enhance the operational performance of their home health agency.  Our introductory Home Care 101 course provides the basics of home care operations.  Home Care 201 is the next level.  Improving clinical performance and financial management in a Medicare skilled home health agency is the focus of Home Care 201.  Essential to improving agency operations is identifying clinical issues that impact performance.  This program will provide strategies to refine and improve billing performance as well as explain the important relationship between clinical and financial areas of the agency.  This focus is important as the future viability of home care operations will be determined by the agency’s ability to remain current with changing regulations, the ongoing focus on patient outcomes, declining reimbursement, and closer scrutiny by auditors that can lead to denials.  Attendees are strongly encouraged to bring to the program a written description of at least one problem that they need to resolve within their agency; the goal is to best serve the individual's purpose for attending the class. Program Objectives:
  • Recognize clinical issues impacting performance management
  • Discuss how to manage the relationship between clinical and financial areas of the agency to optimize performance in each area
  • Identify the challenges and strategies to improve billing performance and reimbursement issues
  • Describe how to enhance financial performance through sound financial decisions in order to ensure the future of the agency
  • Identify useful data management techniques through the use of dashboards and benchmarking
  • Discuss current audit activities and strategies to minimize denials
  • Discuss additional current issues impacting home health agency operations
Who Should Attend:  This virtual workshop is best suited to individuals who have a minimum of 1 year experience in home health management and operation of an established Medicare certified agency. Presenter Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the Regulatory Director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 22 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.
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Start Date: 3/17/2022 11:30 AM EDT End Date: 3/17/2022 1:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council for Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  OASIS E Preparation Webinar Series Series Title -  OASIS E Prep: Building Blocks for Success Target Audience - RN, PT, OT, SLP, Quality / Reviewer Staff 2022 is shaping up to be quite a year for home health agencies as Home Health Value Based Purchasing and OASIS E will require preparation that will consume already limited resources. Changes to OASIS have always increased stress for all organizational levels. Waiting until the end of the year to educate staff collides with the holiday season - a time that is very busy for agencies under normal circumstances. It is important to keep perspective. Not every item in OASIS E is “new” as many of the current items remain in the updated tool. That being said, items related to the functional assessment have been a source of frustration for both clinicians and reviewers as they are a consistent area where corrections are needed. Effectively preparing for OASIS E must include a focus on dealing with issues related to the “old” items in a way that reduces errors in 2022. This increases the ability of the organization to address the “new” items as implementation draws closer and minimize errors and corrections in 2023.
  • Session 2 - OASIS E Prep: HHVBP, Wounds and Cognition
    • Objectives:
      • Address data collection issues related to OASIS items used for HHVBP.
      • Create consistency between the clinical assessment of wounds and the corresponding OASIS items
      • Understand the identification of and care planning related to cognitive issues as captured in the OASIS document
Presenter: Cindy Krafft PT, MS, HCS-O Cindy Krafft PT, MS, HCS-O is an owner of Kornetti & Krafft Health Care Solutions based in Florida. She brings more than 25 years of home health expertise that ranges from direct patient care to operational / management issues as well as a passion for understanding regulations. For the past 15 years, Cindy has been a nationally recognized educator in the areas of documentation, regulation, therapy utilization and OASIS. She has and currently serves on multiple Technical Expert Panels with CMS Contractors working on clinical and payment reforms and bundled payment care initiatives. Cindy is an active member of the National Association of Home Care and Hospice (NAHC) and currently serves on multiple committees. She has written 3 books – The How-to Guide to Therapy DocumentationAn Interdisciplinary Approach to Home Care and the Handbook to Home Health Therapy Documentation – and co-authored her fourth, The Post-Acute Care Guide to Maintenance Therapy with her business partner Diana Kornetti PT, MA, HCS-D.
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Start Date: 3/22/2022 8:00 AM EDT End Date: 3/24/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council for Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  Welcome to the LIVE instruction portion of the OCHCH HHA Training Program. Before registering a member of your staff for this program, they must have first completed the list of RCTC courses below and passed the quizes at the end of each course. Please use this link to see the list of RCTC courses that must be complete before taking the 16 hours of live instruction. RCTC Courses - Click Here
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Start Date: 3/30/2022 9:00 AM EDT End Date: 3/31/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  THIS WILL BE A VIRTUAL EDUCATION EVENT Description: The purpose of this virtual workshop is to give attendees an up-to-date overview of the operations of a Medicare/Medicaid certified hospice.  The participants will gain knowledge of the Conditions of Participation (CoP), describe Medicare certification and licensure, define hospice core services, levels of care, plans of care, notice of election, revocation, discharge and transfer.  A brief overview of the billing process for Medicare and Medicaid and the basic elements of cost reporting will also be provided. Who Should Attend: This program is developed for newly certified hospice staff including administration and clinical; new staff of an existing hospice; social workers, and private duty hospice administrators considering becoming Medicare certified. This virtual workshop will address:
  • Coverage and services available under the Hospice Medicare Benefit
  • Conditions of Participation specific to the Hospice Medicare Benefit
  • Coordination of care requirements for the hospice patient in a nursing facility
  • Medicare’s billing and reimbursement processes for hospice care
  • Hospice program differences between Medicare and Ohio Medicaid
  • Strategies for managing hospice patients under a PASSPORT/Waiver service plan
  • Operational processes important to hospice care and program management
  • Available resources related to hospice care delivery and program management
Presenter: Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the hospice regulatory director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 23 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.
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Start Date: 4/7/2022 9:00 AM EDT End Date: 4/7/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  This a Virtual Workshop Overview: During this workshop, to refresh the student with material aligning with the test plan in preparation for taking the Certified Hospice & Palliative Nursing Assistant (CHPNA) certification examination given by the Hospice & Palliative Credentialing Center (HPCC). Program Objectives:
  1. Overview of Hospice and Palliative Care Nursing Assistant Practice
  2. Review Nursing Assistant role in pain and symptom management
  3. Discuss ethical issues in Hospice and Palliative care
  4. Discuss the importance of communication with patients, families and care providers
  5. Review cultural considerations
  6. Discuss spiritual care, loss and bereavement in hospice care
  7. Review care at the end of life
  8. Discuss Nursing Assistant personal and professional development
Presenter: Kathy Royer - OCHCH
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Start Date: 4/21/2022 9:00 AM EDT End Date: 4/21/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  THIS WILL BE A VIRTUAL EDUCATION EVENT Description: The purpose of this virtual workshop is to give attendees an up-to-date overview of the operations of a Medicare/Medicaid certified hospice.  The participants will gain knowledge of the Conditions of Participation (CoP), describe Medicare certification and licensure, define hospice core services, levels of care, plans of care, notice of election, revocation, discharge and transfer.  A brief overview of the billing process for Medicare and Medicaid and the basic elements of cost reporting will also be provided. Who Should Attend: This program is developed for newly certified hospice staff including administration and clinical; new staff of an existing hospice; social workers, and private duty hospice administrators considering becoming Medicare certified. This virtual workshop will address:
  • Coverage and services available under the Hospice Medicare Benefit
  • Conditions of Participation specific to the Hospice Medicare Benefit
  • Coordination of care requirements for the hospice patient in a nursing facility
  • Medicare’s billing and reimbursement processes for hospice care
  • Hospice program differences between Medicare and Ohio Medicaid
  • Strategies for managing hospice patients under a PASSPORT/Waiver service plan
  • Operational processes important to hospice care and program management
  • Available resources related to hospice care delivery and program management
Presenter: Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the hospice regulatory director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 23 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.
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Start Date: 4/26/2022 8:00 AM EDT End Date: 4/28/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council for Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  Welcome to the LIVE instruction portion of the OCHCH HHA Training Program. Before registering a member of your staff for this program, they must have first completed the list of RCTC courses below and passed the quizes at the end of each course. Please use this link to see the list of RCTC courses that must be complete before taking the 16 hours of live instruction. RCTC Courses - Click Here
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Start Date: 4/28/2022 9:00 AM EDT End Date: 4/28/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council for Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  THIS IS A VIRTUAL EDUCATION EVENT Program Description:  OCHCH is excited to introduce this new workshop, designed for hospice professionals that are stepping into a management role.  This program provides hospice-specific information that helps leaders and managers develop the skills they need to meet the challenges and changes they face in managing successful hospice programs, systems and caregivers.  Our introductory Hospice 101 course provides the basics of hospice care operations.  Hospice 201 is the next level.  This workshop offers suggestions for identifying the clinical issues that impact financial performance, and offers guidance on managing the relationship between the quality, clinical and the financial areas of the agency.  We’ll also provide strategies to refine and improve billing performance, reduce denials, improve profitability, and increase quality outcomes. Program Objectives:
  • Describe the role of hospice care in population care management.
  • Identify current state/ federal legislation and regulations affecting hospice care programs.
  • Describe methods to enhance the financial performance of a hospice program.
  • Describe how to manage staff performance to enhance agency reputation.
  • Identify the challenges and strategies to improve billing performance and reimbursement issues.
  • Identify opportunities and challenges posed by new quality reporting requirements for hospice programs.
  • Discuss current issues impacting the provision of hospice care in a long term care facility.
  • Identify useful operations management techniques through the use of dashboards and benchmarking.
Presenter: Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the hospice regulatory director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 23 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.
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Start Date: 5/11/2022 11:30 AM EDT End Date: 5/11/2022 1:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council for Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  Top Survey Deficiencies in Home Health and How to Avoid! This session will cover the top 5 survey deficiencies and how to avoid them. This session will outline those top deficiencies and review the documentation that is REQUIRED in the chart to avoid the deficiency. Best practice for your agency charts, processes, etc. will be detailed so that agencies realize how the surveyor is going to review the elements related to the Conditions of Participation.  Key elements that surveyors find deficient in agency records will be outlined and reviewed. Presenter: Melinda Gaboury, is co-founder and Chief Executive Officer of Healthcare Provider Solutions, Inc., an organization out of Nashville, TN that provides financial, reimbursement, clinical and operation services to the home health and hospice industries.  With more than 27 years of experience in Medicare Home Health, she is a presenter at both the state and national levels, and is interviewed frequently for national home health publications.  Ms. Gaboury is also the author of "Home Health Guide to OASIS D: A Reference for Field Staff."  Ms. Gaboury has no conflict of interest in regard to this program.
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Start Date: 5/12/2022 9:00 AM EDT End Date: 5/12/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 855-0434
   
This will be a Virtual Workshop
Program Overview: OCHCH is excited to provide this introductory program to provide attendees an up-to-date overview of the state requirements for a Medicare/Medicaid and Department of Aging certified home health agency. Participants will gain knowledge of each of the Medicaid Programs’ Conditions of Participation (CoPs) and rules; the required coordination of services with or without case management; the role of Medicaid’s oversight contractor, and Medicaid managed care. Discussion will include the following Medicaid programs: State Plan Home Health and Private Duty Nursing Services, Ohio Home Care Program, PASSPORT Waiver; and Assisted Living Waiver. The main components and requirements of “basic” state plan Medicaid
  • Improve coordination of “basic” state plan Medicaid services with Home and Community Based Services (HCBS) waivers
  • “Basic” and “related” state plan Medicaid services included are – Home health (HH) services – Private duty nursing (PDN) services
The main components and requirements of HCBS waiver services
  • Improve coordination of HCBS waivers with “basic” state plan Medicaid services
  • HCBS include: Ohio Home Care Waiver; PASSPORT Waiver, and Assisted Living Waiver
  • Waiver alignment of the departments of Medicaid and Aging.
Presenter: Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the Regulatory Director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 22 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.
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Start Date: 5/18/2022 11:30 AM EDT End Date: 5/18/2022 1:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council for Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  Top Survey Deficiencies in Hospice and How to Avoid This session will cover the top 5 survey deficiencies and how to avoid them. This session will outline those top deficiencies and review the documentation that is REQUIRED in the chart to avoid the deficiency. Best practice for your agency charts, processes, etc. will be detailed so that agencies realize how the surveyor is going to review the elements related to the Conditions of Participation.  Key elements that surveyors find deficient in agency records will be outlined and reviewed. Presenter: Melinda Gaboury, is co-founder and Chief Executive Officer of Healthcare Provider Solutions, Inc., an organization out of Nashville, TN that provides financial, reimbursement, clinical and operation services to the home health and hospice industries.  With more than 27 years of experience in Medicare Home Health, she is a presenter at both the state and national levels, and is interviewed frequently for national home health publications.  Ms. Gaboury is also the author of "Home Health Guide to OASIS D: A Reference for Field Staff."  Ms. Gaboury has no conflict of interest in regard to this program.
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Start Date: 5/19/2022 9:00 AM EDT End Date: 5/19/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
   
This will be a Virtual Workshop
Program Overview: The purpose of this introductory program is to give attendees an up-to-date overview of the operations of a Medicare certified home health agency.  The participants will gain knowledge of the Conditions of Participation (CoPs), Medicare Manuals (defines PPS billing requirements, plan of care completion, and skilled, intermittent, homebound, reasonable and necessary care), an overview of survey preparation and process, and the role of clinicians in driving financial results.  Individuals will gain an understanding of the role of OASIS and adverse events in agency operations.  The Ohio Home Care Program (Medicaid) and PASSPORT will also be discussed.  This program offers continuing education credits to RNs, LPNs This program will address:
  • Informational links and resources of federal and state governments.
  • CoPs and the requirements for survey.
  • OASIS, OBQI/OBQM reports used by an agency.
  • Fundamentals of HIPPA (Code Sets, Privacy, Security)
  • Guidelines for home health eligibility - skilled care/homebound
Presenter Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the Regulatory Director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 22 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.
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Start Date: 5/26/2022 9:00 AM EDT End Date: 5/26/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
   
This will be a Virtual Workshop
Program Description: This program has been developed to assist experienced home health managers to enhance the operational performance of their home health agency.  Our introductory Home Care 101 course provides the basics of home care operations.  Home Care 201 is the next level.  Improving clinical performance and financial management in a Medicare skilled home health agency is the focus of Home Care 201.  Essential to improving agency operations is identifying clinical issues that impact performance.  This program will provide strategies to refine and improve billing performance as well as explain the important relationship between clinical and financial areas of the agency.  This focus is important as the future viability of home care operations will be determined by the agency’s ability to remain current with changing regulations, the ongoing focus on patient outcomes, declining reimbursement, and closer scrutiny by auditors that can lead to denials.  Attendees are strongly encouraged to bring to the program a written description of at least one problem that they need to resolve within their agency; the goal is to best serve the individual's purpose for attending the class. Program Objectives:
  • Recognize clinical issues impacting performance management
  • Discuss how to manage the relationship between clinical and financial areas of the agency to optimize performance in each area
  • Identify the challenges and strategies to improve billing performance and reimbursement issues
  • Describe how to enhance financial performance through sound financial decisions in order to ensure the future of the agency
  • Identify useful data management techniques through the use of dashboards and benchmarking
  • Discuss current audit activities and strategies to minimize denials
  • Discuss additional current issues impacting home health agency operations
Who Should Attend:  This virtual workshop is best suited to individuals who have a minimum of 1 year experience in home health management and operation of an established Medicare certified agency. Presenter Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the Regulatory Director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 22 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.
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Start Date: 6/15/2022 9:00 AM EDT End Date: 6/16/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  THIS WILL BE A VIRTUAL EDUCATION EVENT Description: The purpose of this virtual workshop is to give attendees an up-to-date overview of the operations of a Medicare/Medicaid certified hospice.  The participants will gain knowledge of the Conditions of Participation (CoP), describe Medicare certification and licensure, define hospice core services, levels of care, plans of care, notice of election, revocation, discharge and transfer.  A brief overview of the billing process for Medicare and Medicaid and the basic elements of cost reporting will also be provided. Who Should Attend: This program is developed for newly certified hospice staff including administration and clinical; new staff of an existing hospice; social workers, and private duty hospice administrators considering becoming Medicare certified. This virtual workshop will address:
  • Coverage and services available under the Hospice Medicare Benefit
  • Conditions of Participation specific to the Hospice Medicare Benefit
  • Coordination of care requirements for the hospice patient in a nursing facility
  • Medicare’s billing and reimbursement processes for hospice care
  • Hospice program differences between Medicare and Ohio Medicaid
  • Strategies for managing hospice patients under a PASSPORT/Waiver service plan
  • Operational processes important to hospice care and program management
  • Available resources related to hospice care delivery and program management
Presenter: Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the hospice regulatory director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 23 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.
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Start Date: 8/30/2022 9:00 AM EDT End Date: 8/30/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  This will be a virtual workshop Program Overview: Knowing and understanding Hospice Quality Reporting is vital for positive Hospice patient outcomes as well as avoidance of potential negative financial impact.  During the workshop we will discuss the evolution of Hospice Quality reporting, current and future Hospice Quality Reporting requirements, ways to make your Hospice Quality program more robust and ways to get buy-in from front line staff as well as leadership in the organization. Who Should Attend: This workshop is designed for anyone who participates in the Hospice quality program which includes staff who are new to Quality, seasoned Quality staff, Quality Team members and Leadership. This workshop will address:
  • Review the evolvement of Hospice Quality from voluntary to mandatory reporting
  • Review the Hospice Quality Reporting requirements
  • Discuss future trends and challenges of Hospice Quality Reporting
  • Discuss agency-wide (from front-line staff to leader) ownership of the Quality Program
Presenter: Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the hospice regulatory director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 23 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent
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Start Date: 9/8/2022 9:00 AM EDT End Date: 9/8/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
   
This will be a Virtual Workshop
Program Overview: The purpose of this introductory program is to give attendees an up-to-date overview of the operations of a Medicare certified home health agency.  The participants will gain knowledge of the Conditions of Participation (CoPs), Medicare Manuals (defines PPS billing requirements, plan of care completion, and skilled, intermittent, homebound, reasonable and necessary care), an overview of survey preparation and process, and the role of clinicians in driving financial results.  Individuals will gain an understanding of the role of OASIS and adverse events in agency operations.  The Ohio Home Care Program (Medicaid) and PASSPORT will also be discussed.  This program offers continuing education credits to RNs, LPNs This program will address:
  • Informational links and resources of federal and state governments.
  • CoPs and the requirements for survey.
  • OASIS, OBQI/OBQM reports used by an agency.
  • Fundamentals of HIPPA (Code Sets, Privacy, Security)
  • Guidelines for home health eligibility - skilled care/homebound
Presenter Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the Regulatory Director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 22 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.
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Start Date: 10/5/2022 9:00 AM EDT End Date: 10/6/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  THIS WILL BE A VIRTUAL EDUCATION EVENT Description: The purpose of this virtual workshop is to give attendees an up-to-date overview of the operations of a Medicare/Medicaid certified hospice.  The participants will gain knowledge of the Conditions of Participation (CoP), describe Medicare certification and licensure, define hospice core services, levels of care, plans of care, notice of election, revocation, discharge and transfer.  A brief overview of the billing process for Medicare and Medicaid and the basic elements of cost reporting will also be provided. Who Should Attend: This program is developed for newly certified hospice staff including administration and clinical; new staff of an existing hospice; social workers, and private duty hospice administrators considering becoming Medicare certified. This virtual workshop will address:
  • Coverage and services available under the Hospice Medicare Benefit
  • Conditions of Participation specific to the Hospice Medicare Benefit
  • Coordination of care requirements for the hospice patient in a nursing facility
  • Medicare’s billing and reimbursement processes for hospice care
  • Hospice program differences between Medicare and Ohio Medicaid
  • Strategies for managing hospice patients under a PASSPORT/Waiver service plan
  • Operational processes important to hospice care and program management
  • Available resources related to hospice care delivery and program management
Presenter: Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the hospice regulatory director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 23 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.
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Start Date: 10/20/2022 9:00 AM EDT End Date: 10/20/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
   
This will be a Virtual Workshop
Program Description: This program has been developed to assist experienced home health managers to enhance the operational performance of their home health agency.  Our introductory Home Care 101 course provides the basics of home care operations.  Home Care 201 is the next level.  Improving clinical performance and financial management in a Medicare skilled home health agency is the focus of Home Care 201.  Essential to improving agency operations is identifying clinical issues that impact performance.  This program will provide strategies to refine and improve billing performance as well as explain the important relationship between clinical and financial areas of the agency.  This focus is important as the future viability of home care operations will be determined by the agency’s ability to remain current with changing regulations, the ongoing focus on patient outcomes, declining reimbursement, and closer scrutiny by auditors that can lead to denials.  Attendees are strongly encouraged to bring to the program a written description of at least one problem that they need to resolve within their agency; the goal is to best serve the individual's purpose for attending the class. Program Objectives:
  • Recognize clinical issues impacting performance management
  • Discuss how to manage the relationship between clinical and financial areas of the agency to optimize performance in each area
  • Identify the challenges and strategies to improve billing performance and reimbursement issues
  • Describe how to enhance financial performance through sound financial decisions in order to ensure the future of the agency
  • Identify useful data management techniques through the use of dashboards and benchmarking
  • Discuss current audit activities and strategies to minimize denials
  • Discuss additional current issues impacting home health agency operations
Who Should Attend:  This virtual workshop is best suited to individuals who have a minimum of 1 year experience in home health management and operation of an established Medicare certified agency. Presenter Kathy Royer, RN, MBA, DMin, CHPN, CHPCA is the Regulatory Director for the Ohio Council for Home Care and Hospice.  She is a registered nurse with more than 22 years of experience in hospice.  She served as a corporate division director with a demonstrated history of improvement in quality scores.  She has expertise in hospice and hospital environments.  Kathy is skilled in corporate leadership development, operations management, regulatory consultation, coaching, Palliative Care, team building, and as a cultural change agent.
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Start Date: 10/27/2022 9:00 AM EDT End Date: 10/27/2022 5:00 PM EDT Venue Name: Ohio Council for Home Care and Hospice   Organization Name: Ohio Council for Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  Join us for an all day in-person workshop focused only on Hospice! More details will be made avaliable in the coming days but mark your calendar for this event!
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Start Date: 11/1/2022 9:00 AM EDT End Date: 11/1/2022 5:00 PM EDT Venue Name: Virtual Event   Organization Name: Ohio Council For Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  This a Virtual Workshop Overview: During this workshop, to refresh the student with material aligning with the test plan in preparation for taking the Certified Hospice & Palliative Nursing Assistant (CHPNA) certification examination given by the Hospice & Palliative Credentialing Center (HPCC). Program Objectives:
  1. Overview of Hospice and Palliative Care Nursing Assistant Practice
  2. Review Nursing Assistant role in pain and symptom management
  3. Discuss ethical issues in Hospice and Palliative care
  4. Discuss the importance of communication with patients, families and care providers
  5. Review cultural considerations
  6. Discuss spiritual care, loss and bereavement in hospice care
  7. Review care at the end of life
  8. Discuss Nursing Assistant personal and professional development
Presenter: Kathy Royer - OCHCH
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Start Date: 11/10/2022 11:30 AM EST End Date: 11/10/2022 1:00 PM EST Venue Name: Virtual Event   Organization Name: Ohio Council for Home Care and Hospice Contact:
Ryan Crawford Email: ryan@ochch.org Phone: (614) 885-0434
  OASIS E Preparation Webinar Series Series Title -  OASIS E Prep: Building Blocks for Success Target Audience - RN, PT, OT, SLP, Quality / Reviewer Staff 2022 is shaping up to be quite a year for home health agencies as Home Health Value Based Purchasing and OASIS E will require preparation that will consume already limited resources. Changes to OASIS have always increased stress for all organizational levels. Waiting until the end of the year to educate staff collides with the holiday season - a time that is very busy for agencies under normal circumstances. It is important to keep perspective. Not every item in OASIS E is “new” as many of the current items remain in the updated tool. That being said, items related to the functional assessment have been a source of frustration for both clinicians and reviewers as they are a consistent area where corrections are needed. Effectively preparing for OASIS E must include a focus on dealing with issues related to the “old” items in a way that reduces errors in 2022. This increases the ability of the organization to address the “new” items as implementation draws closer and minimize errors and corrections in 2023.
  • Session 3 - OASIS E Prep: New Items Part 1
    • (Summary - objectives coming later in 2022) Incorporate the assessment skills needed to collect accurate data for the items that are new in OASIS E.
Presenter: Cindy Krafft PT, MS, HCS-O Cindy Krafft PT, MS, HCS-O is an owner of Kornetti & Krafft Health Care Solutions based in Florida. She brings more than 25 years of home health expertise that ranges from direct patient care to operational / management issues as well as a passion for understanding regulations. For the past 15 years, Cindy has been a nationally recognized educator in the areas of documentation, regulation, therapy utilization and OASIS. She has and currently serves on multiple Technical Expert Panels with CMS Contractors working on clinical and payment reforms and bundled payment care initiatives. Cindy is an active member of the National Association of Home Care and Hospice (NAHC) and currently serves on multiple committees. She has written 3 books – The How-to Guide to Therapy DocumentationAn Interdisciplinary Approach to Home Care and the Handbook to Home Health Therapy Documentation – and co-authored her fourth, The Post-Acute Care Guide to Maintenance Therapy with her business partner Diana Kornetti PT, MA, HCS-D.
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