Recently we got an email from an agency praising our Regulatory Affairs Director, Beth Foster, RN, BA, CPHQ, CEHCH
“Hi Beth !
I just wanted to thank you for walking through my quality score issue and talking me down off the roof lol!
The really great thing is that right before the Board meeting last Thursday the CHAP surveyor walked in.
(We did well on our survey but they are doing a follow up visit now 1 year later apparently)
End result is….the surveyor was a gift and gave me some super great news re our quality and compliance to share with the board!
Thanks for all you do for us Beth ? have a great weekend !”
Beth Foster, RN, BA, CPHQ, CEHCH